FAQ
You can find answers to our most commonly asked questions below, but if you don’t see what you’re looking for, just give us a call or email us with any questions or concerns. We’re always here for you and more than happy to help!
E. customerservice@iceboxmail.com
T. 404.665.2440
No, this is a Holiday Gift shop and product, and shipping is fully funded by corporate.
Orders are limited to 1 item per email address. You cannot order additional items, even if you pay for them out of pocket.
We hope you are completely satisfied with your holiday gift. If for any reason your gift arrived damaged or was shipped incorrectly, we would be happy to make it right.
This is a limited time offer. We encourage you to select your gift while supplies last.
Unfortunately, no. All deliveries will come via FedEx/UPS and must be delivered to a physical address.
Orders ship within 1-3 business days via ground.
Yes. Please contact us at customerservice@iceboxmail.com or by phone at 404-665-2440. Our hours of operations are Monday – Friday, 8:30am – 5:30pm est.